Welcome to Pre-Service Training. We’d love to hear from you! Please email us with any questions, concerns, or to send praise!
Certificates must have a date to receive credit. Guides are below for additional assistance:
If you have any problems you will need to contact the DFPS Help Desk at 877-642-4777, Press *, and then Option 6/Other to reach a Help Desk Representative. If you must contact the help desk – Email the Ticket # to the Training Team. Your training will not be considered out of compliance while they try to figure out the issue.
Access the DFPS Learning Hub here.
*The DFPS website is experiencing issues, and some parents may be unable to get a new certificate. If you are unable to get a new certificate, please follow the instructions here to see how to take a screenshot to verify the completion of this course. Don’t forget to include your name on the screenshot.
Click here to access the training.
4Kids4Families – click here.
DFPS Training Portal – How To Date on Certificate
DFPS Training Portal – Psychotropic Medication Training Guide
DFPS Learning Hub – Creating Login – Mandatory Reporting Guide
*An additional one-on-one session with a Trainer may be requested by the family.
Follow the link for each training in the lists below: Compassion Fatigue & Secondary Trauma, Cyber Security, Human Trafficking, and Suicide Prevention.
Read the content, watch the videos, and complete the knowledge checks and/or evaluations to receive credit.
Texas Health Steps Introduction Course – https://www.txhealthsteps.com/course/2926
Please visit the CPR page for information on each branch and their options to complete this training. https://www.depelchin.org/cpr-training/
Things to keep in mind when choosing a company to complete your training:
The training curriculum must be Pediatric CPR and must include Pediatric First Aid training.
Intro to Child Welfare and Grief and Loss
Understanding & Responding to Sexual Abuse
DePelchin Policies & Procedures