Counseling FAQs

Who does DePelchin provide counseling services to?

DePelchin provides counseling to all families, regardless of income, to youth (18 or younger) and their families to address a range of issues including behavioral problems, school problems, low self-esteem, harming self or others, family conflict, loss and grief, depression and anxiety.

What is counseling?

Counseling is a collaborative effort between the Clinician and family that empowers diverse individuals and families to make positive changes in their lives. Clinicians and families work together to identify goals that are individualized and measure progress. Counseling provides a safe, confidential space to process emotions, develop or enhance communication skills, improve coping strategies, learn positive parenting  techniques, and increase positive child behaviors.  Counseling is a valuable support to help families maneuver through challenges. DePelchin aims to provide families with the skills needed to successfully overcome these challenges on their own.

Please note:  DePelchin does not provide forensic evaluation.  We do not make recommendations about placement of a child for custody disputes and do not provide investigation or reassessment to reach a determination about child abuse.  

How do I make an appointment?

In order for us to best serve families in the community, we ask that you call and request services during normal business hours at (713) 730-2335.

What documentation is needed from me prior to my first appointment?

Your clinician will inform you of any required documentation that will be needed at your appointment, prior to your visit. This may include providing proof of custody for the child to verify ability to enroll them in services. While not required, you are encouraged to bring other information pertaining to your child’s reason for visit (example: behavior reports, diagnostic information, previous medical diagnoses, etc.).

What can I expect for the initial appointment with my counselor?

Please arrive 15-20 minutes prior to your appointment to complete necessary paperwork. Clinician’s will guide you through completion of various assessments to gather information on your family history, child’s developmental and medical history, and family dynamics that relate to the reason for your visit. This process is to help each clinician can learn about and better understand your family to collaborate in finding solutions and creating change.

Who should attend the initial appointment?

A legal guardian is required to attend with the child for the first appointment. Clinician’s advise families prior to the appointment if any other family members or siblings are needed at the appointment.  In general, it is recommended to limit too many people coming to the first session to help gather information effectively and move through the paperwork and information gathering in a timely manner.

What is the duration of services provided?

DePelchin provides counseling programs that are short-term and focus on providing skills and support to help families through current challenges and beyond. Clinicians and families will establish a plan for therapy at the beginning of services that involves discussing duration and termination of services. In providing short term services, Clinicians maintain a focus providing families with the skills to maintaining progress, and will provide referrals for ongoing or specialized services, as needed.

What is the cost of services with DePelchin?

DePelchin strives to serve all families in our community, regardless of income or insurance status. We offer a variety of programs, some of which are insurance based, and some of which are free of cost.

How can I request a copy of my child’s medical record chart?

DePelchin is legally required to protect the privacy of your health information.  In order to access any protected health information you must follow a set procedure to request records. For more information and to learn about associated fees, please contact the custodian of records at (713) 802-3858.

What type of licensures/educational background does a clinician have?

DePelchin is a training facility for licensed and unlicensed clinicians. We employ candidates who have obtained a masters degree and either have acquired, or are pursuing, clinical licensure in the following areas: Licensed Marriage and Family Therapy (LMFT), Licensed Professional Counselor (LPC), Licensed Master Social Worker, Licensed Clinical Social Worker.  For licensure requirements, as well as quality training, all clinicians receive supervision to ensure the quality of the services provided.  Families will be informed if a supervisor will be present during the session. 

What can I do if I am in crisis and need to speak with someone?

DePelchin is not a crisis facility and while every effort is made to respond to a family’s needs, families may need to seek more appropriate intervention. If you are concerned about your child’s immediate safety, please call 9-1-1, or visit a local emergency room or psychiatric hospital.